Tracking codes after posting take a few days for the first movement, so when you receive your tracking code don't worry, it will be updated within a few days.

To track your order, go to the "Track Order" option at the top of our website and paste your tracking code there, and then you will be able to track the movements of your order

Tracking codes are sent directly to your email within 4 to 8 business days. If there is high demand and/or long holidays, the deadline for receiving the tracking code can be extended, as necessary. If you have any questions, please contact our support via WhatsApp.

If you don't find it in your inbox, always check if it's in your spam box or trash.

We have several international suppliers, therefore, our delivery time is 3 to 9 weeks, but remember that this is an estimate. For more details, read our delivery policies.

This deadline is defined and controlled by Correios according to your city. You will be able to follow the entire tracking of your order and we are available to help you with everything!

To guarantee exclusive offers and the best prices, our products are delivered directly from our warehouses. Our suppliers deliver between Switzerland, Sweden, Asia and the United States.

Before being dispatched, each of our products undergoes strict quality control so that you receive a product in perfect condition.

Yes. All products in our store have an unconditional 7-day guarantee. For more details, see "Exchanges and returns" at the foot of the page.

We work with several payment options, including: VISA / Mastercard / American Express / Diners Club Internacional / Hipercard / Aura / Elo, Pix or bank slip.

Shipping time from our store is 2 to 4 weeks

The shipping time for our national products is 2 to 4 weeks

The deadline is 2 to 4 weeks